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Complaints Policy
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At Simply Hair Salon we aim a guarantee customer satisfaction, but in circumstances where you feel this has not been achieved , we encourage you to let us know and we will always strive to correct the service.
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All feedback will be used to develop and maintain our services and will be received with gratitude. Delaying a complaint will seriously affect our ability to investigate and rectify. We kindly request that if you are not 100% satisfied with your service, for any reason, you inform us via email, telephone or in person within 7 days of initial services.
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