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Blow Dry Membership Terms and conditions

 

 

Welcome to The Smooth Club and The Long Finish Club — designed to offer premium, polished styling with ease and consistency. To keep your membership seamless and professional, please review the following terms:

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MEMBERSHIP STRUCTURE

The Smooth Club – £120/month
Includes 5 blow dries per billing cycle
✔ Up to 30 minutes
✔ Ideal for fine to shorter hair requesting a smooth or slight volume finish

The Long Finish Club – £155/month
Includes 5 blow dries per billing cycle
✔ Up to 45 minutes
✔ Ideal for long, thick hair or curl-finish styles

Each appointment includes time for styling only. Cutting services must be booked separately. If receiving a colour service, a blow dry can be used

as the finish.

The Extreme Length Club – £260/month
✔ 5 blow dries/month (up to 60 mins)
✔ For extremely thick, waist-length hair or clients with extensions

The Curl Enhance Club – £212/month
✔ 5 professional diffuse dry sessions/month
✔ For natural curls needing volume, definition, and moisture support

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BILLING & MEMBERSHIP CYCLE

  • Your membership begins the day you sign up (e.g. join on the 5th, next billing on the 5th of the following month).

  • 5 blow dries are included per billing cycle.

  • Appointments do not roll over.

  • Payments are automatically taken monthly via Vagaro.

  • If a payment fails, your membership is paused immediately. It will be reinstated once full payment is received.

  • Time lost during membership pauses is not compensated.

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BOOKING & AVAILABILITY

  • Bookings are first-come, first-served and made via Vagaro.

  • Appointments are subject to stylist and salon availability.

  • Stylist preferences are honoured where possible, but may change due to holidays or scheduling.

  • If you're on The Smooth Club, you must book the correct appointment type. Booking a long-hair appointment without the right membership will result in cancellation or a £10 surcharge.

  • Requests for specific times are welcome but granted at the salon’s discretion.

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CANCELLATIONS, RESCHEDULING & LATENESS

  • You may reschedule up to 24 hours before your appointment.

  • Cancellations with less than 48 hours’ notice incur a £10 late fee.

  • No-shows are charged 50% of the service cost.

  • Arrivals more than 10 minutes late may not be seen and the appointment will be forfeited.

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UPGRADE OPTIONS

  • If you're on The Smooth Club and require curls or longer styling on occasion, you may:

    • Pay a £10 surcharge on the day

    • Upgrade to The Long Finish Club for ongoing longer appointments

    • Clients may pay a £10 surcharge if additional styling time is required occasionally (e.g. curls on a Smooth appointment).

    • Frequent upgrades? We recommend switching to a higher membership tier that matches your needs.

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CLIENT BEHAVIOUR & MEMBERSHIP CONDUCT

  • Our salon is a professional, respectful space.

  • Any abuse or inappropriate conduct towards staff will result in immediate membership cancellation with no refund.

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ADDITIONAL POLICIES

  • Memberships are for individual use only and cannot be shared or transferred.

  • Availability may be reduced during peak periods.

  • The salon reserves the right to pause, adjust, or withdraw memberships at any time.

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