These are new guidelines to help us perform a duty of care towards our clients and to the members of staff. Some of these are temporary changes to the way we operate. We hope you can appreciate the changes we have had to make, to ensure we can do our jobs in a safe environment. Please read carefully as there are some major changes.
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All appointments will now require a 50% deposit. As we hope you can understand these appointments are in high demand, so we are limiting no shows and lateness. A reminder text will be sent 48 hours prior to your booking. We ask if you wish to cancel or rebook please give us more than 24 hours’ notice. If you cancel on the morning of your appointment, or fail to show up, or are more than 15 minutes late, you will lose your deposit. Clients who are showing symptoms of covid will be exempt.
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PPE must be worn whilst you attend your appointment. A disposable mask and a freshly laundered gown will be given to you upon arrival. We will be adding a £2 sur-charge to cover the costs.
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On arrival to the salon you must use the hand sanitizer available to you.
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If you bring any items of clothing you must hang it up in the cloak room yourselves.
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Please do not bring any friends or family members. We have to limit the number of people in the salon at one time. If you bring someone, they will be asked to leave.
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We can offer bottled water, tea and coffee in disposable cups.
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There will be no magazines. But access to our wifi is available.
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There will be no walk-in appointments and no fringe trim appointments at this time. All hair is to be washed by us.
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Children's appointments will be limited to 2 mornings a week. When booking your appointment the stylist will let you know the correct days/times.
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All appointments must be pre booked either through telephone or online.
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We are minimizing the amount of people in reception. If you arrive early, you will either have to wait outside or in your car. When your appointment has ended your stylist will book your next appointment in the chair, and guide you over to the card machine, if it is safe to do so.
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Card payments are preferred and contactless is acceptable.
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Please DO NOT come in for your appointment if you feel unwell, or live with someone who is unwell. (your deposit will be moved to when you are feeling better)
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We will be operating on a shift pattern some of the days in the week this is to maintain a smaller number of staff and clients in the salon at one time, so your regular appointments may be different.
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​We have screens up between stations to ensure the safety of all clients and staff.
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All future appointments will require a 50% deposit.
We understand this is a lot to comprehend, but these changes have been made in alliance to our governing body NHBF who we are members of, who have our clients and members of staff safety in mind.