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How the Curly Queen Membership Works

Here’s everything you need to know about joining and enjoying your membership benefits.

Your Step-by-Step Guide to Beautiful Curls All Year Round

  • Purchase Your Membership
    Click the link to join. Your first payment is taken on the day you sign up, and your membership benefits start immediately.

  • Receive Confirmation
    You’ll receive an email with your membership details, booking instructions, and discount codes within 24 hours.

  • Book Your Appointments

    • Schedule up to 4 Curl-by-Curl Cuts with included scalp analysis, luxury treatment, and steam hydration.

    • Book your complimentary birthday blow-dry (must be used within your birthday month).

  • Collect Your Seed & Soul Supplements
    Choose to collect them in the salon for free or have them posted to your home for £3.36/month. Provide a current address if opting for delivery.

  • Enjoy Exclusive Discounts

    • Receive 10% off all retail products and 5% off additional salon services, starting immediately.

  • Ongoing Membership
    Payments are taken monthly via direct debit. If a payment fails, we’ll contact you to reactivate your membership.

  • Cancel Anytime
    Cancel with 30 days’ notice. Any outstanding balance for services already used must be settled before cancellation.

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Ready to Transform Your Curls?

Click Below to Join the Curly Queen Membership Today.

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Curly Queen Membership Terms and Conditions

  1. Membership Activation:

    • Membership benefits become active immediately upon the first successful payment.

    • A confirmation email with your membership details and booking instructions will be sent within 24 hours. If you don’t receive it, please contact us.

  2. Booking Appointments:

    • Members are entitled to 4 Curl-by-Curl Cuts per year, which include scalp analysis, luxury treatment, and steam hydration.

    • Appointments can be booked at any time during the year but cannot roll over to the following year if unused.

    • The complimentary birthday blow-dry must be booked and used within your birthday month and is subject to availability.

  3. Seed & Soul Supplements:

    • Supplements can be collected in the salon for free or delivered via post for £3.36 P&P per month.

    • Members opting for delivery must provide an up-to-date postal address at the time of purchase.

  4. Discounts:

    • Members receive 10% off retail products and 5% off other salon services.

    • Discounts apply as soon as the membership is active and cannot be combined with other promotions unless explicitly stated.

  5. Payment Terms:

    • Payments are taken via direct debit on the day you join and then monthly thereafter.

    • If a payment fails, we will contact you to arrange reactivation. Memberships will be suspended until payments resume.

    • If payments are not resumed within 30 days, any unused services or benefits will be forfeited.

  6. Cancellation Policy:

    • Members can cancel at any time by providing 30 days’ notice.

    • Any outstanding balance for services already used must be settled before cancellation is finalised.

    • Simply Hair reserves the right to terminate memberships for misuse or breach of these terms.

  7. Refund Policy:

    • Memberships are non-refundable once purchased.

  8. Missed Appointments:

    • Missed appointments without 24 hours’ notice will be counted as used within the membership.

  9. Changes to Terms or Pricing:

    • Simply Hair reserves the right to update membership terms or pricing for future memberships. Any changes will be communicated in advance.

  10. Privacy of Information:

  • Personal details provided for membership purposes, such as your address, will be handled securely and not shared with third parties.

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Ready to Transform Your Curls?

Click Below to Join the Curly Queen Membership Today.

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